Shipping policy

SHIPPING POLICY

Where we ship
We currently ship within the United States only. We do not offer international shipping at this time.

Processing time
Every item is made with care, and many are made to order. Please allow [X–X] business days for your order to be prepared before it ships. During busy seasons, such as back-to-school and the holidays, processing may take a little longer. Pre-order items ship on the dates listed on the product page.

Shipping options

  • Free Standard Shipping on orders of $50 or more (5–8 business days)
  • Standard Shipping: $7.95 on orders under $50 (5–8 business days)
  • Priority Shipping: from $10.95, based on order weight (3–4 business days)
  • Local Pickup: free

Delivery time
Once your order ships, delivery usually takes [X–X] business days. You’ll receive an email with your tracking number as soon as your order is on its way.

Address accuracy
Please double-check your shipping address at checkout. We aren’t responsible for orders delivered to an incorrect address entered at checkout. If you notice a mistake, contact us right away and we’ll do our best to update it before your order ships.

Lost or damaged packages
If your package arrives damaged or shows as delivered but you can’t find it, please contact us within 7 days of delivery and we’ll help make it right.

Local Pickup
Prefer to skip shipping? Choose Local Pickup at checkout at no extra cost.

Pickup location
323 Dixie St, Brooklet, GA 30415

When your order is ready
Pickup orders are usually ready in 2–4 business days. You’ll receive an email as soon as your order is ready. Please wait for that email before coming by.

How to find the locker
To the left of Harbor Cabinetry (17735 US Hwy 80, Brooklet, GA 30415), you’ll see a pink porch on a tan building. On that porch, you’ll find a gray locker with your package inside. Pickup is available any time, day or night.

Need help?
If you have any trouble finding your order, please text Betsy at 912-413-2778.

Pickup window
Please pick up your order within [X] days of receiving your ready-for-pickup email. Orders not picked up within [X] days may be [cancelled and refunded / shipped to you at your cost].